Case studies
Real-world use cases
Public cases with published results.
October 10, 2026 (in Japanese)/Business Insider Japan
Media & editorialJapan
Built six "duty bots" in one week
Yutaro Kobayashi, Deputy Editor, Business Insider Japan. Rated the Phone Duty bot especially highly. It grasps intent from rough instructions because it has past exchanges and accumulated information to draw on.
His own assessment. The key: "is the data the AI can reference in good shape?"
September 22, 2026/x.ai
Customer support
Handling 175% more inquiries without adding staff
SpaceXAI × Cursor joint support team. 99% of refund requests resolved with no human involvement. Avoided hiring roughly 200 people. $0.20–0.30 per ticket.
Company announcement (the avoided-hiring figure is the company's estimate)
Secondary report (primary source: x.ai, November 2, 2026)/Let's Data Science
Data analysis
Answering other teams' data questions instantly in Slack
SpaceXAI data science team. Took over about 70 hours of data-team work in a single week.
Company estimate
August 25, 2026/x.ai guide (written by Perry)
Mobile games
Six bots running everything from ads to development
Ryan Perry (game "Rank'em"). CPI about $1. Day-7 retention about 4x. Over 1,000 downloads in one week.
Self-reported
August 16, 2026/x.ai official guide
B2B sales
Ten bots, from deal prep to forecasting
SpaceXAI enterprise sales team. No figures published. Role-specific bots split up the day-to-day sales work.
From the official x.ai guide
August 15, 2026/x.ai official guide
Product manager
Refreshing "what to do now" every hour
A product manager at SpaceXAI. A double-digit percentage of merged internal changes come from the bots.
Per the PM
Start with one task. We'll take it from there, together.
Ask about your workflowsAll figures come from the source companies or the individuals themselves. They are not our own track record.
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